topic Re: Upgrade in Contracts & Billing

Upgrade

Angs1888 — Sun, 28 May 2023 20:43:44 GMT

Why won’t it let me upgrade online

Chris_B — Mon, 29 May 2023 05:27:50 GMT

@Angs1888 Are you due an upgrade?

Leanne_T — Mon, 29 May 2023 07:30:13 GMT

Thanks for coming here.

Do you get an error message when trying to upgrade?

Can you text UP to 150, does this show you are eligible to upgrade?

Leanne 🙂

Angs1888 — Mon, 29 May 2023 07:57:51 GMT

Yeah got an error message. I messaged 150 and ugrade is available.
Thanks

Sent from my iPhone

Leanne_T — Mon, 29 May 2023 07:58:49 GMT

Can you try clearing cookies and cache and opening a new web browser, do you get the same error?

Leanne 🙂

Angs1888 — Mon, 29 May 2023 07:58:51 GMT

Yes page has error message
Thanks

Sent from my iPhone

Leanne_T — Mon, 29 May 2023 08:00:20 GMT

Have you tried clearing cookies and cache and opening a new web browser, do you get the same error?

Leanne.