https://community.ee.co.uk/t5/Contracts-Billing/Yous-took-money-out-my-bank-when-yous-werent-supposed-to/m-p/1256411#M72726 Sat, 27 May 2023 14:08:14 GMT PCNEALINGS 2023-05-27T14:08:14Z https://community.ee.co.uk/t5/Contracts-Billing/Yous-took-money-out-my-bank-when-yous-werent-supposed-to/m-p/1256411#M72726 Sat, 27 May 2023 14:08:14 GMT https://community.ee.co.uk/t5/Contracts-Billing/Yous-took-money-out-my-bank-when-yous-werent-supposed-to/m-p/1256411#M72726 PCNEALINGS 2023-05-27T14:08:14Z https://community.ee.co.uk/t5/Contracts-Billing/Yous-took-money-out-my-bank-when-yous-werent-supposed-to/m-p/1256468#M72740 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3656534">@PCNEALINGS</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>This is not customer service, but a public forum.</P> <P>Did you make a separate payment and if so was it near the date of when the money would normally be taken?&nbsp;</P> <P>I take it you are on contract and that you are on a monthly one, which if you make a payment near the date when the money goes out of your account, then paying separately close to that date, would not stop the money going out.</P> <P>This will be a credit for your next monthly payment, or you could ring customer service and they may give you a refund, you will have to speak to the billing department to get this looked into.</P> Sat, 27 May 2023 15:59:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/Yous-took-money-out-my-bank-when-yous-werent-supposed-to/m-p/1256468#M72740 Schockwave 2023-05-27T15:59:53Z