topic Account owner in Contracts & Billing

Account owner

Sharsmith421 — Tue, 23 May 2023 17:58:05 GMT

Hi. I am the account holder yet when I’m on the app it’s saying I don’t have access to change or view bills as I’m not the account holder. Can you find out why?

Re: Account owner

Northerner — Tue, 23 May 2023 18:19:31 GMT

Hi @Sharsmith421

You set your account up incorrectly.

Log into your online account - menu - account settings - manage numbers. Change your settings to owner.

Thanks