topic Inquire refund in Contracts & Billing

Inquire refund

Laiting — Sat, 20 May 2023 12:43:00 GMT

Hi, I just want to know my refund is it back to my bank account yet ?
I already check my account.
(I was order 2 sim card online on 29-April-2023, order cancel on 2-May-2023 . Because I already but it in EE retail store, your employee help me cancel this order)
I can't speak, would you please e-mail contact me please, thank you so much.

@Sean_D

Re: Inquire refund

XRaySpeX — Sat, 20 May 2023 12:57:58 GMT

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

Re: Inquire refund

Leanne_T — Sat, 20 May 2023 13:04:36 GMT

Hi @Laiting

Thanks for coming here.

You would need to contact our mobile care team to get the refund looked into and see when you will receive this into your bank.

Thanks 🙂

Leanne.

Re: Inquire refund

Laiting — Sat, 20 May 2023 13:19:56 GMT

thanks for your help 😊

Re: Inquire refund

Leanne_T — Sat, 20 May 2023 13:21:44 GMT

No problem @Laiting

Leanne 🙂