Paid twice

Racheljane1 — Wed, 17 May 2023 18:30:48 GMT

Hi my ee dd failed last week so I paid by another means.

taken out again today?

Re: Paid twice

Racheljane1 — Wed, 17 May 2023 18:31:38 GMT

Re: Paid twice

Chris_B — Wed, 17 May 2023 19:52:19 GMT

@Racheljane1 EE will try and take payment on the payment date if this fails they’ll try again around 7 days later this is an automatic process so if you paid this yourself the automatic process will still happen. your manual payment will sit on your account and will go towards next month ms bill.

If you pay by DD then you don’t pay it manually unless you pay your bill before you are billed so it sits on your account and will be taken when you are billed.

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Paid twice

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