topic Re: Find phone in Contracts & Billing

Find phone

BigD171 — Thu, 10 Nov 2022 11:28:41 GMT

Re: Find phone

Jon_K — Thu, 10 Nov 2022 12:03:43 GMT

Hi @BigD171

Welcome to the community.

Is there anything we can help you with?

Have you lost your phone?

Jon

Re: Find phone

johnboyre — Sat, 19 Nov 2022 18:06:06 GMT

How do I find a phone on my account?

Re: Find phone

James_B — Sun, 20 Nov 2022 09:01:26 GMT

Hi @johnboyre,

Welcome to the EE Community. 🙂

Have you lost your phone or are you trying to view your plan details in My EE?

James

Re: Find phone

Tommo2468 — Sun, 18 Dec 2022 13:08:24 GMT

Is there a way of finding my mobile phone

Re: Find phone

James_B — Sun, 18 Dec 2022 13:37:58 GMT

Hi @Tommo2468,

Welcome to the EE Community. 🙂

What type of phone is it?

James

Re: Find phone

petertaylorleyl — Mon, 19 Dec 2022 12:49:14 GMT

Yes its and iphone and I can't remember my apple id

Re: Find phone

Leanne_T — Mon, 19 Dec 2022 14:31:21 GMT

Hi @petertaylorleyl

If you no longer know the Apple ID you may need to contact Apple to see if they can help you log into the Find my iPhone site.

Please report the device as lost to us by calling 0800 079 8586.

Leanne.

Re: Find phone

BobWeeks1 — Thu, 22 Dec 2022 23:24:53 GMT

I have lost my phone

Re: Find phone

James_B — Fri, 23 Dec 2022 07:51:34 GMT

Hi @BobWeeks1,

Welcome to the EE Community.

I'm sorry to hear you've lost your phone. Please get in touch on 07953 966 250 to report it.

James

Re: Find phone

rictenner — Sun, 05 Feb 2023 17:56:55 GMT

is there a way to find my phone using the mobile number?

Re: Find phone

Chris_B — Sun, 05 Feb 2023 19:48:01 GMT

@rictenner What phone is it ? If it’s an iPhone you can use find my. Have a look at THIS

Re: Find phone

Alastair29 — Sun, 26 Feb 2023 12:56:15 GMT

Yes

Re: Find phone

James_B — Sun, 26 Feb 2023 12:57:41 GMT

Welcome to the EE Community @Alastair29

How can we help today?

James

Re: Find phone

Alastair29 — Sun, 26 Feb 2023 12:58:55 GMT

I lost my Samsung S20 phone. Can I track its last location ...the battery is now dead.

Re: Find phone

James_B — Sun, 26 Feb 2023 13:06:33 GMT

Hi @Alastair29,

I'm sorry to hear you've lost your phone.

You may be able to track it via Find My Device (google.com) or Find My Mobile | Apps & Services | Samsung.

I'd recommend reporting your phone lost as soon as possible to avoid unauthorised use of your phone or SIM.

James

Re: Find phone

HELENNA — Wed, 03 May 2023 14:16:13 GMT

How do I find a phone that is on my family account?

Re: Find phone

James_B — Wed, 03 May 2023 14:37:05 GMT

Hi @HELENNA,

Welcome to the EE Community. 🙂

What type of phone is it?

James

Re: Find phone

Jeza1982 — Sun, 14 May 2023 17:04:40 GMT

Yes

Re: Find phone

Katie_B — Mon, 15 May 2023 06:38:21 GMT

Good morning @Jeza1982.

Welcome to the community.

Has your phone been lost/stolen?

Please provide us with more details on what you would like help regarding.

Speak soon,

Katie