topic Re: upgrade tablet to phone in Contracts & Billing

upgrade tablet to phone

Rmullz89 — Tue, 09 May 2023 14:16:10 GMT

My current tablet contract has reached the end of its fixed term and I can now upgrade, is it possible to upgrade to a phone rather than to another tablet?

Re: upgrade tablet to phone

Leanne_T — Tue, 09 May 2023 15:31:25 GMT

Hi @Rmullz89

Thanks for coming here.

If you log into your My EE account and select upgrade, do you have any phones and plans showing for the tablet contract?

Speak soon.

Leanne 🙂

Re: upgrade tablet to phone

Rmullz89 — Tue, 09 May 2023 15:57:08 GMT

No, no phones, it only gives tablet options for the upgrade.

Re: upgrade tablet to phone

Leanne_T — Tue, 09 May 2023 16:01:40 GMT

Thanks for checking @Rmullz89

Please call us on 150 or 07953 966 150 and the team will get this looked into and see what is available for your upgrade.

Leanne 🙂