topic Re: Re: Leaving EE in Contracts & Billing

Re: Leaving EE

Shaleemfarhan — Sat, 06 May 2023 11:26:37 GMT

i have another sim so i want to leave

Re: Re: Leaving EE

Shaleemfarhan — Sat, 06 May 2023 11:35:55 GMT

want to leave

Re: Re: Leaving EE

XRaySpeX — Sat, 06 May 2023 12:19:53 GMT

@Shaleemfarhan : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: Re: Leaving EE

Shaleemfarhan — Tue, 09 May 2023 05:16:04 GMT

i want to leave

Re: Re: Leaving EE

Shaleemfarhan — Tue, 09 May 2023 05:18:45 GMT

Hi,

since I am not longer a customer, could somebody please delete my profile, accounts and every personal data associated with it?

I tried to call the customers service but since my number is not recognized anymore I can't access to speak to anyone.

Thanks

Re: Re: Leaving EE

Shaleemfarhan — Tue, 09 May 2023 05:25:02 GMT

yeah please

Re: Re: Leaving EE

Shaleemfarhan — Tue, 09 May 2023 05:25:56 GMT

i just want to leave please help me out

Re: Re: Leaving EE

Shaleemfarhan — Tue, 09 May 2023 05:28:50 GMT

i want to leave because i về already another EE sim

Re: Re: Leaving EE

James_B — Tue, 09 May 2023 07:18:12 GMT

Hi @Shaleemfarhan,

Are you using a pay as you go or pay monthly plan?

Do you want to transfer your EE number to your new provider?

James

Re: Re: Leaving EE

James_B — Tue, 09 May 2023 08:44:42 GMT

Hi @Shaleemfarhan,

Is it your EE Community account that you would like to delete?

James

Re: Re: Leaving EE

Schockwave — Tue, 09 May 2023 10:52:21 GMT

@Shaleemfarhan , you will have to ring customer service to cancel, this is not customer service here and there is no account access here.