Phone trade in, in store, but no word of anything since

Nattyp — Sun, 07 May 2023 08:41:15 GMT

I'm a new customer and started my contract around end of April. I traded in my note 20 ultra for the s23 while I was in the store. They told me in store they have sent the phone off for processing and it should be mentioned on my contract/bill and a discount should be auto taken off my bill but I haven't heard anything as of yet. Is there anyway else to check this?

Regards

Nathan

Re: Phone trade in, in store, but no word of anything since

Northerner — Sun, 07 May 2023 09:33:33 GMT

Hi @Nattyp

Have you spoken to the store?

If not try EE CS on 150.

Thanks

topic Re: Phone trade in, in store, but no word of anything since in Contracts & Billing

Phone trade in, in store, but no word of anything since

Re: Phone trade in, in store, but no word of anything since