topic Re: Contract end in Contracts & Billing

Contract end

Yvette23 — Sat, 19 Nov 2022 09:34:27 GMT

If my contract is due to end 19th December do I still need to give notice to cancel or will it automatically just stop on that date? Thanks

Re: Contract end

Chris_B — Sat, 19 Nov 2022 09:50:33 GMT

@Yvette23 You need to give 30 days notice or your contract will change over to a 30 day rolling contract until you give notice.

Re: Contract end

bristolian — Sat, 19 Nov 2022 10:14:58 GMT

It's a popular misconception that contracts end on a particular date, this would also mean loss of service for everyone whose contract had "expired" and would be a major cause of complaints.

They are rolling contracts with a minimum term - all that happens on the "contract end date" is that you are able to disconnect without any early termination fees being due.

Re: Contract end

Shannsjsj — Sat, 06 May 2023 21:24:29 GMT

does this mean it will continue until you decide to cancel it?

Re: Contract end

bristolian — Sat, 06 May 2023 21:39:12 GMT

@Shannsjsj wrote:

does this mean it will continue until you decide to cancel it?

Yes