topic Re: Upgrading to a phone contract after three months of being on a SIM only plan in Contracts & Billing

Re: Upgrading to a phone contract after three months of being on a SIM only plan

britneybunny24 — Sat, 06 May 2023 15:52:15 GMT

Im currently on a sim only plan and paying two contracts, Mine and my daughters. It says even though I was told 3 months and have been on time and I mean to the day, Ive been on time with all of our bills. Not missed one. Now my app is telling me 6 months so yes you wont be able to upgrade for 6 months and my credit isnt bad or good, Its in between. Its stupid since Im paying two contracts and til have to wait 6 months instead of 3 to upgrade to a phone (Only wanting to do this on one line)

Re: Re: Upgrading to a phone contract after three months of being on a SIM only plan

bristolian — Sat, 06 May 2023 21:37:21 GMT

The upgrade eligibility rules for reverting from a SIM-only plan to a phone-plan, are at the bottom of page 5 on the price guide PDF

https://ee.co.uk/content/dam/ee-help/help-pdfs/price-plans/paym/sim-only/sim-only-price-plans-070721.pdf

Re: Re: Upgrading to a phone contract after three months of being on a SIM only plan

Dawn12 — Thu, 04 Dec 2025 08:53:05 GMT

This is only for 12 month sims. Im only being offered 24