topic Re: Am i able to merge EE accounts in Contracts & Billing

Am i able to merge EE accounts

fabio_Baptista — Fri, 05 May 2023 16:49:31 GMT

Hi,

I have an EE phone business account a new EE home (personal) broadband account.

Can i convert my numbers on the business account to a personal accout and then merge them to the EE broadband account?

Thanks

XRaySpeX — Fri, 05 May 2023 17:38:19 GMT

You may register any contract mobile nos. to a MyEE already containing an EE BB a/c.

Any reason why you can't do this with EE business mobiles?

fabio_Baptista — Sat, 06 May 2023 09:17:12 GMT

I want to convert my mobiles to personal as well in the process.. after thats done will i be able to have all services under a single account?

bristolian — Sat, 06 May 2023 09:18:51 GMT

You'll need to do a change of ownership on the business mobiles, and convert those to personal. Then merge all the lines onto the chosen account.

fabio_Baptista — Sat, 06 May 2023 09:20:19 GMT

Thank you. Is this done only by calling 150 or can it be done visiting a shop?

Chris_B — Sat, 06 May 2023 09:58:03 GMT

@fabio_Baptista You need to call customer services to request this. A store is there to sell not help with accounts.