topic Re: Re: Live chat with EE in Contracts & Billing

Re: Live chat with EE

spicebenice3 — Fri, 05 May 2023 14:56:04 GMT

Hi was hoping to get some answers to why I am paying the amount as I was told my 18 month contract wouldn’t exceed £36.00 and now it’s £41.18 p which is unacceptable

Re: Re: Live chat with EE

spicebenice3 — Fri, 05 May 2023 14:57:51 GMT

Hello is there anybody there

Re: Re: Live chat with EE

Katie_B — Fri, 05 May 2023 15:29:10 GMT

Hello @spicebenice3.

Welcome to the community.

Have you been able to view your bill?

Could the increase be down to the CPI increase?

Speak soon,

Katie

Re: Re: Live chat with EE

XRaySpeX — Fri, 05 May 2023 15:57:42 GMT

@spicebenice3 : Like all EE plans it has been subject to the annual CPI + 3.9% = 14.4% price rise as per your contract - see Price changes 2023 . It fits exactly.