topic Universal Credit in Contracts & Billing

Universal Credit

Mikeyevans_2003 — Wed, 03 May 2023 16:29:17 GMT

Hello, I claim Universal Credit and my phone bill has skyrocketed when the price changed it barely covers it takes £217 out of my £248 allowance and i do have discounts applied to my account but they do not make things better is there a way to lower the bill because it is getting hard for me to pay £217 each month. I do need money for basic needs for example shopping and basic things

Re: Universal Credit

Leanne_T — Thu, 04 May 2023 06:59:28 GMT

Hi there @Mikeyevans_2003

Thanks for coming to the community.

If you’re struggling and need help with the bills, please call us and speak to one of our friendly advisors.

For more advice and support please see our Help if you have problems paying your bill, Help page.

Leanne.