topic Re: Payment system down still? in Contracts & Billing

Payment system down still?

realwillow — Tue, 02 May 2023 10:03:08 GMT

Been trying to payy bill online for about 6 days, system just says there is an error (before confirming card details).

Tried via 150, automated, similar error message.

Is there a known fault and timeline for resolution?

Tried paying via mobile, home pc, work computers. No joy.

Christopher_G — Tue, 02 May 2023 12:13:58 GMT

Welcome to the community, @realwillow

Is it the Fast Payment service that you're trying to use? If not, could you give it a go please?

Thanks

Chris

realwillow — Tue, 02 May 2023 12:51:48 GMT

That appears to have worked. Thank you.

Christopher_G — Tue, 02 May 2023 12:53:02 GMT

Good stuff, thanks for letting me know, @realwillow.

Chris