topic Servies in Contracts & Billing

Servies

Nicolebrownlie9 — Fri, 28 Apr 2023 09:11:29 GMT

My account isn't working or my device ? It was closed due to missed payment but I have been in hospital for months and not long out so I have made payment can you put my account back on ?

Re: Servies

Northerner — Fri, 28 Apr 2023 09:34:42 GMT

Hi @Nicolebrownlie9

You'll need to speak to EE CS on 150 or live chat via this link

https://ee.co.uk/contact-ee

Thanks

Re: Servies

Nicolebrownlie9 — Fri, 28 Apr 2023 09:37:25 GMT

I have tried contacting them it won't let me even when I put in my mobile number for then to find my account its saying the number isn't recognised

Re: Servies

XRaySpeX — Fri, 28 Apr 2023 11:59:34 GMT

Looks like you've lost it completely due to non-payment.

Try calling CS on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.

Re: Servies

bristolian — Sat, 29 Apr 2023 16:19:52 GMT

If you have been disconnected due to non-payment, there's a good chance your account may have been passed to a debt collection agency too.