topic Re: bill in Contracts & Billing

bill

Claudiu16 — Thu, 27 Apr 2023 09:19:08 GMT

hello, I made a payment of £73 on April 14th, then one of £100 and another of £3 on April 17th, I received 3 confirmation emails from ee and I also have the bank statements, and I it appears that I still have £58 to pay

Re: bill

Christopher_G — Thu, 27 Apr 2023 11:43:22 GMT

Welcome to the community, @Claudiu16

Does that figure match with the amount due on your My EE account?

Chris

Re: bill

Claudiu16 — Thu, 27 Apr 2023 12:01:24 GMT

hy normal is 161,31 £ and me i pay 176£ and receive mail because you must
pay 58,31£

Re: bill

Christopher_G — Thu, 27 Apr 2023 12:26:31 GMT

Thanks, @Claudiu16

If you have a chat with our Mobile Care team, they'll be able to check the balances and payments to make sure everything matches up.

Chris