topic Switching to SIM only in Contracts & Billing

Switching to SIM only

Keira_Maria_88 — Tue, 25 Apr 2023 10:38:16 GMT

Hi,

Ive had this contract since June 2021, & apparently I can upgrade anytime, but I’d like to switch to a SIM only contract as I really can’t afford the £83 contract now.

What SIM only contracts are there available to me?

Thanks,

Mary Matthewson

Re: Switching to SIM only

Schockwave — Tue, 25 Apr 2023 10:59:06 GMT

Hello @Keira_Maria_88 ,

Welcome to the community,

This is not customer service, but you can click on shop and click on sim only and make sure that it is an upgrade, or ring customer service and they may even offer you a better deal by speaking to them.

Re: Switching to SIM only

Chris_B — Tue, 25 Apr 2023 11:46:29 GMT

@Keira_Maria_88 To take advantage of the upgrade anytime you have to have a more costly tariff than you currently have. In order to have a cheaper tariff you have to wait till the standard upgrade period and that’s 45 days before your minimum term. Or you can pay off the remaining term of the contract to have any tariff you choose. An anytime upgrade doesn’t allow to to have a cheaper tariff..