topic Re: Itemised billing in Contracts & Billing

Itemised billing

Kt861 — Sun, 23 Apr 2023 18:36:07 GMT

Hi- I need a one off itemised bill for a previous month for a claim- is there any way I can obtain one even if I have to pay?

many thanks

Re: Itemised billing

XRaySpeX — Sun, 23 Apr 2023 18:42:55 GMT

No way, even if you buy Itemised Billing for £2.50 pm, it is not retrospective but will start at the next bill after you subscribe to it.

Re: Itemised billing

bristolian — Sun, 23 Apr 2023 18:44:42 GMT

Without knowing what sort of claim this is, the closest you will get is a Subject Access Request of all your personal data - which will include some call logs.

See https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/how-can-i-request-my-personal-data