https://community.ee.co.uk/t5/Contracts-Billing/How-do-I-get-a-receipt-from-2020/m-p/1246545#M71070 <P>Hello <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3348194">@Yikes</a></SPAN></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>When calling 150 please don't select option one instead select option 2.&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 21 Apr 2023 08:37:42 GMT Katie_B 2023-04-21T08:37:42Z https://community.ee.co.uk/t5/Contracts-Billing/How-do-I-get-a-receipt-from-2020/m-p/1246449#M71050 <P>I need to get a receipt for insurance purposes but the details no longer seem to be stored on the App/website. Does anybody know how I'd get a receipt for a phone I purchased in 2020 please? Can't get through to anybody in customer service <span class="lia-unicode-emoji" title=":loudly_crying_face:">😭</span><span class="lia-unicode-emoji" title=":loudly_crying_face:">😭</span><span class="lia-unicode-emoji" title=":loudly_crying_face:">😭</span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 20 Apr 2023 16:42:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/How-do-I-get-a-receipt-from-2020/m-p/1246449#M71050 Yikes 2023-04-20T16:42:43Z https://community.ee.co.uk/t5/Contracts-Billing/How-do-I-get-a-receipt-from-2020/m-p/1246459#M71052 <P>You need to contact CS for anything account-specific.</P> Thu, 20 Apr 2023 16:57:15 GMT https://community.ee.co.uk/t5/Contracts-Billing/How-do-I-get-a-receipt-from-2020/m-p/1246459#M71052 bristolian 2023-04-20T16:57:15Z https://community.ee.co.uk/t5/Contracts-Billing/How-do-I-get-a-receipt-from-2020/m-p/1246474#M71053 <P>I have tried to contact customer services on 150. I press 1 to speak to somebody. It says that a link will be sent. A link isn't sent. Instead it directs to online chat. I type in my message and receive no response.</P><P>How do I contact customer services please?</P><P><span class="lia-unicode-emoji" title=":pensive_face:">😔</span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 20 Apr 2023 18:08:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/How-do-I-get-a-receipt-from-2020/m-p/1246474#M71053 Yikes 2023-04-20T18:08:43Z https://community.ee.co.uk/t5/Contracts-Billing/How-do-I-get-a-receipt-from-2020/m-p/1246545#M71070 <P>Hello <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3348194">@Yikes</a></SPAN></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>When calling 150 please don't select option one instead select option 2.&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 21 Apr 2023 08:37:42 GMT https://community.ee.co.uk/t5/Contracts-Billing/How-do-I-get-a-receipt-from-2020/m-p/1246545#M71070 Katie_B 2023-04-21T08:37:42Z