https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1246514#M71064 <P>Hey there you will need to ring CS as they the only one with access to you’re account to be able to tell you what’s happening but I believe refunds can take upwards of 14 days&nbsp;</P> Fri, 21 Apr 2023 03:56:06 GMT Gareth43 2023-04-21T03:56:06Z https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1246498#M71060 <P>Good evening,EE</P><P>I was on the phone with one of your representatives and I there was a technical issue I paid an upfront cost of £30 and then I paid an additional £20. The representative said that he can see I paid it. But asked if I can do it again because of the system he said I would be refunded £10 but I haven’t received it and it been over a few weeks.</P> Thu, 20 Apr 2023 20:16:32 GMT https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1246498#M71060 Chardonnay4 2023-04-20T20:16:32Z https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1246514#M71064 <P>Hey there you will need to ring CS as they the only one with access to you’re account to be able to tell you what’s happening but I believe refunds can take upwards of 14 days&nbsp;</P> Fri, 21 Apr 2023 03:56:06 GMT https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1246514#M71064 Gareth43 2023-04-21T03:56:06Z