topic Re: Unrecognised mobile number in Contracts & Billing

Unrecognised mobile number

Ros34 — Mon, 17 Apr 2023 17:28:03 GMT

I have this number********* on my a/c and I don't know what it is?

[mod edit: please don't post personal details on the forum]

Re: Unrecognised mobile number

Chris_B — Mon, 17 Apr 2023 17:58:24 GMT

@Ros34 If you don’t know what that additional line is on your account you’ll have to speak with customer services about that. That additional line could be a tablet, smart watch or a 2nd SIM card.

Re: Unrecognised mobile number

354- — Mon, 17 Apr 2023 21:36:19 GMT

@Ros34 - Was the unrecognised number listed in the My EE app only? Does the the same unrecognised number display in the EE web portal too?