topic Re: V0icemail charges for calls not made in Contracts & Billing

V0icemail charges for calls not made

JillMaureen — Mon, 17 Apr 2023 09:56:33 GMT

I have been billed for calls to voicemail I did not make. How can this be prevented?

Leanne_T — Mon, 17 Apr 2023 11:54:29 GMT

Thanks for coming here.

Were you roaming or in the UK when you were charged for the voicemail calls?

Leanne 🙂

JillMaureen — Mon, 17 Apr 2023 13:25:09 GMT

I am sitting at home in Hindhead.

Leanne_T — Mon, 17 Apr 2023 13:44:10 GMT

Do you get charged when you listen to the voicemails?

If you would like to turn voicemail off please text VM OFF to 150.

Leanne 🙂

JillMaureen — Mon, 17 Apr 2023 13:49:09 GMT

I do not listen to voicemail . I switch it off.

Leanne_T — Mon, 17 Apr 2023 14:05:28 GMT

If you switch this off no further voicemails will be left for you.

Leanne 🙂