https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1245248#M70881 <P>Hello. So recently we have had a refund from Microsoft for u authorised third party extra charges. The refund has been processed by Microsoft and sent to ee via the original payment method which would be the number used. How do I see this refund? As EE have said they haven’t received the payment but it’s been well over 2 weeks now&nbsp;</P> Sat, 15 Apr 2023 14:57:09 GMT Twigz14 2023-04-15T14:57:09Z https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1245248#M70881 <P>Hello. So recently we have had a refund from Microsoft for u authorised third party extra charges. The refund has been processed by Microsoft and sent to ee via the original payment method which would be the number used. How do I see this refund? As EE have said they haven’t received the payment but it’s been well over 2 weeks now&nbsp;</P> Sat, 15 Apr 2023 14:57:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1245248#M70881 Twigz14 2023-04-15T14:57:09Z https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1245251#M70884 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1160265">@Twigz14</a>&nbsp; &nbsp;You need to contact Microsoft about this. &nbsp; &nbsp;The refund would have been placed back on your EE account and gone towards a future bill if the payment has been refunded. &nbsp;</P> Sat, 15 Apr 2023 15:42:41 GMT https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1245251#M70884 Chris_B 2023-04-15T15:42:41Z