topic Re: Billing in Contracts & Billing

Billing

TemiJeane — Wed, 12 Apr 2023 08:36:06 GMT

Hello team,

I did a couple of upgrades in the past few months and I don't seem to understand my bills.

Can you please let me know what my monthly bill is. That is I need to know how much I will be charged on a monthly basis.

Best regards

Re: Billing

Chris_B — Wed, 12 Apr 2023 08:41:10 GMT

@TemiJeane You login to your online account and look at bills or via the my EE app and it’s under bill’s & payments.

Re: Billing

XRaySpeX — Wed, 12 Apr 2023 10:59:27 GMT

You will be charged pro-rata for the old contract & for the upgrade for the time you have each. There should be no overlap as you will see from the date ranges for each contract.