topic Re: Early upgrade in Contracts & Billing

Early upgrade

Djb91 — Tue, 11 Apr 2023 09:00:32 GMT

I’m eligible for an early upgrade but only if I swap my current handset… is there anyway of doing this and keeping the phone I currently have as a spare?

Re: Early upgrade

Schockwave — Tue, 11 Apr 2023 10:38:54 GMT

Hello @Djb91 ,

Welcome to the community,

You may do an early upgrade and keep your current handset, but will have to pay off your current contract if you are more than 45 days away from the end of your minimum term, if you are 45 days or less from the minimum term, then you can upgrade without paying off first. I would suggest speaking to customer service, always good to have a spare phone.

Re: Early upgrade

Djb91 — Tue, 11 Apr 2023 10:48:09 GMT

Awesome, thank you for the clarification 🙂

Sent from my iPhone

Re: Early upgrade

Schockwave — Tue, 11 Apr 2023 10:54:41 GMT

@Djb91 , you are welcome, glad I could help.