topic Re: Upgrade in Contracts & Billing

Upgrade

Ange45 — Mon, 10 Apr 2023 14:23:59 GMT

My contract is up but it says I cant upgrade ? What is the reason for this ?

bristolian — Mon, 10 Apr 2023 14:39:50 GMT

What is "it" that says you can't upgrade?

If you text UP to 150 from your phone, what does it say?

garetc — Mon, 10 Apr 2023 16:35:47 GMT

You might be best off calling 150 and speaking with the upgrades team if you can't upgrade online @Ange45

It happened to me before but when I called they could see I was eligible to upgrade and have up to 5 lines on the account.

All the best!