topic Re: Change the date of my direct debt in Contracts & Billing

Change the date of my direct debt

Ellieanne98 — Wed, 29 Mar 2023 12:25:58 GMT

Hi I would like to change the date of my direct dbt from the 31st of each month to the 5th of each month due to a change of payday from my job.

Chris_B — Wed, 29 Mar 2023 12:28:30 GMT

@Ellieanne98 it would be best to call customer services to request this.

Leanne_T — Wed, 29 Mar 2023 14:38:30 GMT

Thanks for coming here.

You can change the direct debit date by logging into your My EE account online, then go to Menu > Bills and payments > Direct Debit.

Please see our Set up or change a Direct Debit?, Help page for more details.

Leanne.