topic Re: Re: Cant upgrade online in Contracts & Billing

Re: Cant upgrade online

Steven6363 — Sat, 18 Mar 2023 11:55:46 GMT

I am trying to upgrade my phone on my account ********

[mod edit: personal details removed from the public forum]

Leanne_T — Sat, 18 Mar 2023 13:15:04 GMT

Thanks for coming to the community.

What happens when you try and upgrade online?

Can you text UP to 150 and let me know the full reply?

Leanne 🙂

Steven6363 — Sat, 25 Mar 2023 20:04:37 GMT

I can’t upgrade on line…I can get as far as the checkout then it sends me back to …can’t find link page

Jon_K — Sun, 26 Mar 2023 09:14:11 GMT

I'm sorry to hear this.

Are you able to try using another browser?

Jon