Undo account closure

KYeo — Wed, 22 Mar 2023 03:16:33 GMT

I have moved abroad for 5 months and gradually winding down my admin in the UK. Having just closed my account at EE couple of days ago, I realised that a few of my financial institutions are still sending OTPs to my UK numbers. Can I please get back onboard temporarily as PAYG using my old number so that I can fix all of the changes that need to be done? thank you.

Re: Undo account closure

XRaySpeX — Wed, 22 Mar 2023 04:10:07 GMT

@KYeo : If it's only a couple of days ago that you gave notice to EE to cancel your contract, rather than being the expiry of your 30-days notice, you should be able to retrieve it & move it to PAYG.

To save the PAYG SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.

topic Re: Undo account closure in Contracts & Billing

Undo account closure

Re: Undo account closure