topic Lost sim card in Contracts & Billing

Lost sim card

Azele — Sat, 18 Mar 2023 05:27:30 GMT

Hi. My sim card was mistaken being cancelled and unfortunately replaced when I am away. Am stuck can I have it sent in Guernsey as I am not home for a while. Please help

Re: Lost sim card

Azele — Sat, 18 Mar 2023 05:41:07 GMT

Hi. My sim card was mistaken being cancelled and unfortunately replaced when I am away. Am stuck can I have it sent in Guernsey as I am not home for a while. Please help

Re: Lost sim card

Azele — Sat, 18 Mar 2023 05:42:20 GMT

Re: Lost sim card

Leanne_T — Sat, 18 Mar 2023 07:59:37 GMT

Hi @Azele

Thanks for coming here.

I am sorry we can only send replacement SIM cards to the registered UK address.

If you get in touch with our customer care team they will get the SIM card replaced for you.

Leanne.

Re: Lost sim card

XRaySpeX — Sat, 18 Mar 2023 12:23:57 GMT

Why & how is it being cancelled?