topic Got told of credit score company today that one dormant ee acc reactivated in Contracts & Billing

Got told of credit score company today that one dormant ee acc reactivated

Coffee9oo — Thu, 16 Mar 2023 08:40:09 GMT

I was previously with a customer with ee, no outstanding payment when I left and currently with a new company. Today randomly I got an email off my credit score provider to tell me that my account has been reactivated. I did not do this. Why has this happened and is this going to affect my credit score?

Re: Got told of credit score company today that one dormant ee acc reactivated

Katie_B — Thu, 16 Mar 2023 11:03:06 GMT

Hello @Coffee9oo.

Welcome to the community.

When you left EE did you close your account by giving us your notice?

If yes, did you receive a PAC code and use this with your new provider?

Speak soon,

Katie