topic Re: Billing in Contracts & Billing

Billing

worthingtonj1 — Tue, 14 Mar 2023 19:32:36 GMT

I have moved to sim only which is lower than my old bill but i now have £20 extra on this months bill

bristolian — Tue, 14 Mar 2023 20:01:18 GMT

Your bill breakdown will show all your charges, and what they relate to.

Leanne_T — Wed, 15 Mar 2023 07:57:46 GMT

Thanks for coming here.

Does your bill show any extra charges as @bristolian has advised?

Thanks 🙂

Leanne.

worthingtonj1 — Wed, 15 Mar 2023 09:04:32 GMT

It shows a monthly charge of £51 but the sim plan I chose was £31 the only other charge was an mms which I am aware of

Leanne_T — Wed, 15 Mar 2023 09:24:47 GMT

Are the new plan details correct or are you still showing the old plan?

Was the SIM plan on offer?

Leanne.