topic Re: Bill cut off even though you advertise keeping users connected to their services in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/Bill-cut-off-even-though-you-advertise-keeping-users-connected/m-p/1237017#M69648 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3501528">@Pictoria88</a></SPAN></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>That's great advice from <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a></SPAN></SPAN>. Our Customer Care Team will do everything they can to help if you <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch</A>.</P> <P>James</P> Tue, 14 Mar 2023 08:08:03 GMT James_B 2023-03-14T08:08:03Z Bill cut off even though you advertise keeping users connected to their services https://community.ee.co.uk/t5/Contracts-Billing/Bill-cut-off-even-though-you-advertise-keeping-users-connected/m-p/1236973#M69639 <P>I have been disconnected even though I’ve paid half my bill and I’m trying my best to pay but you still cut me off&nbsp;</P> Tue, 14 Mar 2023 02:16:55 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bill-cut-off-even-though-you-advertise-keeping-users-connected/m-p/1236973#M69639 Pictoria88 2023-03-14T02:16:55Z Re: Bill cut off even though you advertise keeping users connected to their services https://community.ee.co.uk/t5/Contracts-Billing/Bill-cut-off-even-though-you-advertise-keeping-users-connected/m-p/1236974#M69640 <P><SPAN>If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see&nbsp;</SPAN><A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pay-my-bill" target="_blank" rel="noopener noreferrer" data-di-id="di-id-168ec1fa-a4ea4153" data-focus-type="mouse">Help if you can't pay your bill</A></P> Tue, 14 Mar 2023 02:25:27 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bill-cut-off-even-though-you-advertise-keeping-users-connected/m-p/1236974#M69640 XRaySpeX 2023-03-14T02:25:27Z Re: Bill cut off even though you advertise keeping users connected to their services https://community.ee.co.uk/t5/Contracts-Billing/Bill-cut-off-even-though-you-advertise-keeping-users-connected/m-p/1237017#M69648 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3501528">@Pictoria88</a></SPAN></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>That's great advice from <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a></SPAN></SPAN>. Our Customer Care Team will do everything they can to help if you <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch</A>.</P> <P>James</P> Tue, 14 Mar 2023 08:08:03 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bill-cut-off-even-though-you-advertise-keeping-users-connected/m-p/1237017#M69648 James_B 2023-03-14T08:08:03Z