topic Re: I am on a paymentally contract in Contracts & Billing

I am on a paymentally contract

carlwalker — Mon, 13 Mar 2023 22:42:35 GMT

I am on a paymentally contract contract with my SIM and Mobile phone but I am now wanting to get a now wanting to get a different mobile number can I keep my current pay monthly contract monthly contract and get a different number?

Re: I am on a paymentally contract

XRaySpeX — Mon, 13 Mar 2023 22:51:34 GMT

@carlwalker : You may call CS & they'll change your mobile no. for £36. The charge might be waived if you can show you are being harassed.

Re: I am on a paymentally contract

carlwalker — Tue, 14 Mar 2023 08:54:25 GMT

A while ago I did contact EE and get them to send me a get them to send me an E SIM because someone I wish I didn't know was giving up was giving out all my contact details and my number to people I didn't know people she didn't know and lots of different online companies and adoption agencies,, Oh in a way that could be classed as harassment so hopefully it won't cost me to get a new number and thank you for your help mate

Re: I am on a paymentally contract

carlwalker — Tue, 14 Mar 2023 08:49:21 GMT

And my apologies I didn't realise until just now that said paymentally rather than pay monthly.

Re: I am on a paymentally contract

XRaySpeX — Tue, 14 Mar 2023 09:07:18 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: I am on a paymentally contract

carlwalker — Tue, 14 Mar 2023 11:03:03 GMT

Do you know something reading your reply has made me just realise that me
just realise that I haven't even tried to see if it has Beeg sorted

C.Walker

Re: I am on a paymentally contract

XRaySpeX — Tue, 14 Mar 2023 11:21:30 GMT

I mean here that your posted query has been sorted. We have no control here over EE systems.

Re: I am on a paymentally contract

Leanne_T — Tue, 14 Mar 2023 12:01:08 GMT

Hi there @carlwalker

Thanks for coming here 🙂

If you would like to change the number, please call us on 150 and the team will be happy to help.

Leanne.