topic Re: Roaming call to own number in Contracts & Billing

Roaming call to own number

deanbi — Sun, 12 Mar 2023 05:41:13 GMT

Hi, recently abroad and looking now at itemised roaming calls it shows me calls to my own number! I haven't called myself and haven't used voicemail so it's definitely not that. Can anyone explain this?

Re: Roaming call to own number

XRaySpeX — Sun, 12 Mar 2023 06:04:26 GMT

@deanbi : Somebody called you while abroad & left a VM. As you haven't used VM you haven't seen it.

Re: Roaming call to own number

deanbi — Sun, 12 Mar 2023 10:05:10 GMT

No, definitely not that. One shows as a call to own number that is 45 minutes long!

Re: Roaming call to own number

Katie_B — Sun, 12 Mar 2023 10:50:49 GMT

Hello @deanbi.

Did you receive any calls from UK numbers whilst abroad on the dates and times showing?

Katie

Re: Roaming call to own number

bristolian — Sun, 12 Mar 2023 13:12:03 GMT

Does your phone's call log show any other calls that tally with the date & time, allowing for time differences?

Re: Roaming call to own number

deanbi — Sun, 12 Mar 2023 13:22:03 GMT

Yes, I guess so. Can I tell what number was incoming though?

Re: Roaming call to own number

Katie_B — Sun, 12 Mar 2023 13:23:44 GMT

If your incoming call has been recorded on your bill as your number with being abroad there is no way to change this @deanbi.

Katie

Re: Roaming call to own number

bristolian — Sun, 12 Mar 2023 13:34:39 GMT

If you can tally the bill entry with an incoming roaming call on your phone's call log,then the log should show the number that made the call.