https://community.ee.co.uk/t5/Contracts-Billing/Bill/m-p/1234498#M69167 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3483064">@Gmag67</a>&nbsp; you need to contact customer services about this as this is a public forum that has no access to your account or the information within it.&nbsp;</P> Sun, 05 Mar 2023 12:00:32 GMT Chris_B 2023-03-05T12:00:32Z https://community.ee.co.uk/t5/Contracts-Billing/Bill/m-p/1234495#M69166 <P>Recently transferred from BT at point of contact renewal. Agreed to renew on basis of monthly charges for TV, broadband and 4 mobile phones. Was made aware of transfer to EE but charges for phones in first full month is larger than promised on renewal. £42pm but I was promised £29.68. Can you explore difference?</P> Sun, 05 Mar 2023 11:46:23 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bill/m-p/1234495#M69166 Gmag67 2023-03-05T11:46:23Z https://community.ee.co.uk/t5/Contracts-Billing/Bill/m-p/1234498#M69167 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3483064">@Gmag67</a>&nbsp; you need to contact customer services about this as this is a public forum that has no access to your account or the information within it.&nbsp;</P> Sun, 05 Mar 2023 12:00:32 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bill/m-p/1234498#M69167 Chris_B 2023-03-05T12:00:32Z