topic Re: Upgrades in Contracts & Billing

Upgrades

bigholly — Sat, 04 Mar 2023 20:23:51 GMT

I am looking to upgrade my contract started on 06/03/2022. When i go to the upgrade page it says "Sorry you cant upgrade just yet"

Why is this?

Re: Upgrades

bigholly — Sat, 04 Mar 2023 20:21:53 GMT

I am looking to upgrade

Your contract started - 06/03/2022

When i go onto the upgrade page it says Sorry, you can't upgrade this device just yet.

Why is this?

Re: Upgrades

Chris_B — Sat, 04 Mar 2023 20:38:28 GMT

@bigholly If you text UPGRADE to 150 what does it say ?

Depending on what tariff you have you can only upgrade 45 days before your minimum term your contract is 24 months.