topic Re: Transfer number in Contracts & Billing

Transfer number

Joco_joe — Sun, 23 Oct 2022 06:30:10 GMT

Hi. I want to know how to transfer number from EE Pay As You Go to EE Pay montly. I was on another provider and switched to EE pay as you go but then got better offer to go for pay monthly. But l don't know why they transferred my old number to pay as you go sim

Re: Transfer number

XRaySpeX — Sun, 23 Oct 2022 06:38:10 GMT

@Joco_joe : You can do the switch from PAYG or Flex online by Switch to pay monthly and save . Your existing PAYG credit will be carried over as credit towards your future bills. You keep your existing SIM & no. The plan on it is just switched to contract.

Re: Transfer number

Jimmysumpoke12 — Wed, 01 Mar 2023 07:14:40 GMT

My contact has ended today can you transfer to pay as you go on the original sim

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Re: Transfer number

Jon_K — Wed, 01 Mar 2023 07:18:22 GMT

Hi @Jimmysumpoke12

If you wish to change your pay monthly number over to pay as you go, you'll need to call our Customer Care team.

They will be able to process this for you.

Jon