https://community.ee.co.uk/t5/Contracts-Billing/Phone-upgrade/m-p/1232067#M68653 <HR /><P>Hello&nbsp;</P><P>so I am eligible for an upgrade to swap my phone in. It says working order. It’s an iPhone 12 the back glass is shattered and some cracks in the front. It’s works fine and doesn’t affect viewing. Is that ok to trade in?</P> Sat, 25 Feb 2023 09:33:40 GMT Charleygale 2023-02-25T09:33:40Z https://community.ee.co.uk/t5/Contracts-Billing/Phone-upgrade/m-p/1232067#M68653 <HR /><P>Hello&nbsp;</P><P>so I am eligible for an upgrade to swap my phone in. It says working order. It’s an iPhone 12 the back glass is shattered and some cracks in the front. It’s works fine and doesn’t affect viewing. Is that ok to trade in?</P> Sat, 25 Feb 2023 09:33:40 GMT https://community.ee.co.uk/t5/Contracts-Billing/Phone-upgrade/m-p/1232067#M68653 Charleygale 2023-02-25T09:33:40Z https://community.ee.co.uk/t5/Contracts-Billing/Phone-upgrade/m-p/1232084#M68654 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3465305">@Charleygale</a>&nbsp; &nbsp;Unfortunately not it’s damaged. </P> <P>&nbsp; &nbsp; &nbsp;If it says “any condition” that’s different as that means any condition.&nbsp;</P> Sat, 25 Feb 2023 10:28:08 GMT https://community.ee.co.uk/t5/Contracts-Billing/Phone-upgrade/m-p/1232084#M68654 Chris_B 2023-02-25T10:28:08Z