topic Re: cancelled sim but still paying for it in Contracts & Billing

cancelled sim but still paying for it

iaqi — Thu, 23 Feb 2023 20:52:53 GMT

hello, i have cancelled a sim back in october-november and ee are still taking money out of my account.

Chris_B — Thu, 23 Feb 2023 21:11:30 GMT

@iaqi You need to call customer services about this.

XRaySpeX — Thu, 23 Feb 2023 21:12:34 GMT

How did you cancel it? Did you phone to give 30 days notice?

iaqi — Thu, 23 Feb 2023 21:15:36 GMT

i called them and they said it was all cancelled and whatnot. i will call them again tomorrow

Katie_B — Fri, 24 Feb 2023 08:10:35 GMT

Hello @iaqi.

Please be sure to keep us posted following the outcome of your call.

If you have any further questions do not hesitate to ask.

Katie 🙂