topic Why are there two numbers on my bill, when I only have one? in Contracts & Billing

Why are there two numbers on my bill, when I only have one?

alisonjj71 — Fri, 24 Feb 2023 07:55:29 GMT

I have received a paper notification of the increase in charges and noticed an additional number on it. I have checked my account and found that there are two numbers listed on it. Why is this please?

Re: Why are there two numbers on my bill, when I only have one?

Chris_B — Fri, 24 Feb 2023 07:58:55 GMT

@alisonjj71 This public forum doesn’t have access to your account you’ll have to call customer services about this.

Re: Why are there two numbers on my bill, when I only have one?

alisonjj71 — Fri, 24 Feb 2023 08:23:37 GMT

Thanks. I thought this might be a regular issue, that someone had already experienced.

Re: Why are there two numbers on my bill, when I only have one?

Leanne_T — Fri, 24 Feb 2023 09:20:36 GMT

Hi @alisonjj71

Thanks for coming here.

Do you have a tablet or watch with us at all?

Thanks 🙂

Leanne.