topic Re: Tablet device in Contracts & Billing

Tablet device

Astar — Thu, 09 Feb 2023 11:11:25 GMT

Hello I would like to take off my Tablet Essential 2GB 24m £13 as I have paid it off and do not want a up grade but I am still paying a monthly fee which is added to my bill each month can it be removed from my account.

Thank you

[Mod edit: Please do not post personal information, such as your mobile number in this public forum. Thanks]

Re: Tablet device

Leanne_T — Thu, 09 Feb 2023 11:45:43 GMT

Morning @Astar

Thanks for coming to the community 🙂

Please call us and the team will help you get the tablet cancelled. You can find details and ways to contact us in our How do I cancel my contract with EE?, Help page.

Leanne.

Re: Tablet device

maryc72 — Thu, 23 Feb 2023 18:05:08 GMT

hi i am having the same problem did you get it sorted

Re: Tablet device

bristolian — Thu, 23 Feb 2023 18:32:56 GMT

Hi @maryc72

You just need to follow the advice in the post to which you've replied

Re: Tablet device

Astar — Thu, 23 Feb 2023 22:51:38 GMT

Hi, yeah you will have to ring them to cancel it.

Re: Tablet device

XRaySpeX — Fri, 24 Feb 2023 00:50:36 GMT

You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.