https://community.ee.co.uk/t5/Contracts-Billing/Payment-pages/m-p/1230560#M68317 <P>I have reported this error before but it was not understood by EE staff.</P><P>If I have an overdue payment and a newer account balance and try to pay the total account online using the EE website, only the overdue amount is shown (incorrectly as the total amount). The ability to pay the true total amount is not offered.</P> Tue, 21 Feb 2023 12:29:02 GMT fthynne 2023-02-21T12:29:02Z https://community.ee.co.uk/t5/Contracts-Billing/Payment-pages/m-p/1230560#M68317 <P>I have reported this error before but it was not understood by EE staff.</P><P>If I have an overdue payment and a newer account balance and try to pay the total account online using the EE website, only the overdue amount is shown (incorrectly as the total amount). The ability to pay the true total amount is not offered.</P> Tue, 21 Feb 2023 12:29:02 GMT https://community.ee.co.uk/t5/Contracts-Billing/Payment-pages/m-p/1230560#M68317 fthynne 2023-02-21T12:29:02Z https://community.ee.co.uk/t5/Contracts-Billing/Payment-pages/m-p/1230622#M68337 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/170051">@fthynne</a></SPAN>.&nbsp;</P> <P>Thanks for coming back and letting us know you are experiencing this error again.&nbsp;</P> <P>Please could you confirm if this shows correctly via the app?</P> <P>Speak soon,&nbsp;</P> <P>Katie</P> Tue, 21 Feb 2023 14:39:38 GMT https://community.ee.co.uk/t5/Contracts-Billing/Payment-pages/m-p/1230622#M68337 Katie_B 2023-02-21T14:39:38Z