topic Re: In-App Purchase Refund in Contracts & Billing

In-App Purchase Refund

Customer_101 — Mon, 20 Feb 2023 14:26:28 GMT

I'm getting a refund for a couple of in-app purchases made on my phone bill - They've been added to my bill for this month, but when the refund does come through how would it show with EE? would it be money off next months bill?

Thank you in advanced 🙂

Re: In-App Purchase Refund

XRaySpeX — Mon, 20 Feb 2023 14:49:08 GMT

It will be held as credit on your account against your future bills.

Re: In-App Purchase Refund

Customer_101 — Mon, 20 Feb 2023 14:51:35 GMT

Thank you - would it automatically be taken off or would I have to choose to use that credit?

Re: In-App Purchase Refund

Christopher_G — Mon, 20 Feb 2023 16:09:36 GMT

It should automatically pay for a future bill(s), @Customer_101.

Chris