topic Re: New charges in Contracts & Billing

New charges

Brentjackson — Thu, 16 Feb 2023 06:22:08 GMT

Has anyone else had a txt today saying their bill is going up by retail index plus a few extra percent? I got one here below, when I check my account and log in there is no information about this.

Hi from EE. From 31 March 2023, as set out in your terms and conditions, we're increasing the charge of your monthly price plan(s), selected add-ons and selected out-of-bundle charges by 14.4%, in line with the Consumer Price Index (CPI) rate of inflation published on 18 January 2023 at 10.5% - plus an additional 3.9%. You'll find details of any active add-ons on your latest bill or by logging in to ee.co.uk/myeebusiness. Visit business.ee.co.uk/pricechange23 to contact us by Live Chat and to find out more about the price rise and how EE are investing to provide you with a brilliant connection. If you are not the account holder, please let them know about the increase.

Re: New charges

XRaySpeX — Thu, 16 Feb 2023 07:02:02 GMT

@Brentjackson : Everybody on contract has been / will be getting them in next few weeks.

As stated it's in the T&C's you signed up to - see Mobile CPI plus price changes

Re: New charges

cdx — Mon, 20 Feb 2023 00:44:39 GMT

Yeah got a message to say mines is going up by £7.67 a month and my sons £6.16 a month. Ridiculous prices

Re: New charges

Chris_B — Mon, 20 Feb 2023 07:42:07 GMT

@cdx Good job your not on O2 or Virgin mobile that’s going up 17+%.