https://community.ee.co.uk/t5/Contracts-Billing/Positive-feedback-to-Amber/m-p/1229065#M68028 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2789075">@Kmeg</a></SPAN>&nbsp;</P> <P>Welcome to the community and thank you so much for posting this feedback for Amber.</P> <P>I'm delighted to see that they were able to help you in such a manner. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Chris</P> Thu, 16 Feb 2023 07:38:26 GMT Christopher_G 2023-02-16T07:38:26Z https://community.ee.co.uk/t5/Contracts-Billing/Positive-feedback-to-Amber/m-p/1229009#M68010 <P>I had a random unauthorised contract change occur on my mobile phone. Amber in the Newcastle call centre was swiftly on the case. She submitted a form to fraud and reverted the contract back to its original one and credited me the extra costs on my next bill . She dealt with my issue quickly and efficiently and resolved it. Brilliant customer service I hope this gets fed back to her</P> Wed, 15 Feb 2023 19:08:35 GMT https://community.ee.co.uk/t5/Contracts-Billing/Positive-feedback-to-Amber/m-p/1229009#M68010 Kmeg 2023-02-15T19:08:35Z https://community.ee.co.uk/t5/Contracts-Billing/Positive-feedback-to-Amber/m-p/1229065#M68028 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2789075">@Kmeg</a></SPAN>&nbsp;</P> <P>Welcome to the community and thank you so much for posting this feedback for Amber.</P> <P>I'm delighted to see that they were able to help you in such a manner. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Chris</P> Thu, 16 Feb 2023 07:38:26 GMT https://community.ee.co.uk/t5/Contracts-Billing/Positive-feedback-to-Amber/m-p/1229065#M68028 Christopher_G 2023-02-16T07:38:26Z