topic Re: Suspended phone in Contracts & Billing

Suspended phone

Beckylamb1111 — Wed, 15 Feb 2023 06:48:59 GMT

Hi, I payed my outstanding bill yesterday, the payment has left my account but my phone is still suspended

Beckylamb1111 — Wed, 15 Feb 2023 06:47:03 GMT

Hi, I payed my outstanding bill yesterday the payment has left my bank but my phone is still suspended

Chris_B — Wed, 15 Feb 2023 07:21:50 GMT

@Beckylamb1111 It’s takes around 24h before you’ll get a working signal again.

Katie_B — Wed, 15 Feb 2023 08:03:26 GMT

Once a payment has been made it can take 24 hours for services to be restored.

Have you tried switching your device off an on?

Katie