https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1228714#M67946 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1730113">@Jennifer88</a></SPAN>,</P><P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>If you've registered in <A href="https://id.ee.co.uk/login" target="_blank">My EE</A> as a user, rather than the bill payer, you can update it <STRONG>Settings</STRONG> &gt; <STRONG>Manage numbers</STRONG>.</P><P>Hope this helps.</P><P>James</P> Tue, 14 Feb 2023 16:15:35 GMT James_B 2023-02-14T16:15:35Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1228658#M67943 <P>Hey there I am due an upgrade but it says I’m not the account holder I don’t understand that&nbsp;</P> Tue, 14 Feb 2023 14:17:20 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1228658#M67943 Jennifer88 2023-02-14T14:17:20Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1228714#M67946 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1730113">@Jennifer88</a></SPAN>,</P><P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>If you've registered in <A href="https://id.ee.co.uk/login" target="_blank">My EE</A> as a user, rather than the bill payer, you can update it <STRONG>Settings</STRONG> &gt; <STRONG>Manage numbers</STRONG>.</P><P>Hope this helps.</P><P>James</P> Tue, 14 Feb 2023 16:15:35 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1228714#M67946 James_B 2023-02-14T16:15:35Z