topic Re: Over charging in Contracts & Billing

Over charging

roberthodges — Sat, 11 Feb 2023 18:52:50 GMT

EE when signing my contract gave me a discount as I am a NHS employee. Now the bills are arriving they gave taken away the discount. Is anyone else having this happen to them. How can we advertise this wider?

Re: Over charging

bristolian — Sat, 11 Feb 2023 18:56:10 GMT

Much depends whether you want to publicise an issue without giving EE a chance to rectify it, or whether you're looking to resolve the problem.

To resolve the issue, you're best calling EE C/S on 150 - agents have access to your individual account.

Re: Over charging

Leanne_T — Sun, 12 Feb 2023 08:03:53 GMT

Hi @roberthodges

Thanks for coming here.

Have you recently upgraded?

Are you out of contract?

Thanks 🙂

Leanne.